Intellitech’s highly performing Quality Management System controls production monitoring, Lot # traceability, Sampling, NonConformance, Deviation, Change control, Corrective Action, Audit, Trend Analysis, and system improvement to insure any quality issues are identified and resolved prior to shipment to the customer. If, however, a customer identifies a nonconforming product, Intellitech has processes in place for customer feedback, returns and corrective action to resolve issues.